Privacy policy

Eko Securities Exchange Limited is a company registered in Nigeria. Our registered office is at Perez Building, Block 3, Perez Drive, Lekki Phase 1, Lagos, Nigeria.

We are the data controller for the personal information described in this policy. That means we decide why and how that information is used.

You can contact us about anything in this policy at privacy@ekosecurities.com.

This policy explains what personal information we collect when you visit ekosecurities.com or contact us, why we collect it, who we share it with, how long we keep it, and the rights you have over it.

It applies to this website and to correspondence you have with us by email or through the contact form. It does not apply to other websites we link to.

We follow the Nigeria Data Protection Act 2023 and the regulations made under it by the Nigeria Data Protection Commission. If you contact us from outside Nigeria, the data protection law of your country may give you further rights. We will respect those rights where they apply.

Information you give us

When you use the contact form or email us, we collect your name, your email address, and anything you write in your message. If you send us further correspondence, we keep that too.

Information collected automatically

When you visit the website, our hosting provider and analytics software record your IP address, the type of browser and device you use, the pages you view, the time of your visit, and the website that referred you to us. This information is collected through server records and cookies. The cookies section below explains how to limit it.

Information from other sources

If you contact us on behalf of an organization, we may look up public information about that organization, such as its website, to understand your enquiry.

We do not ask for and do not want sensitive personal information, such as information about your health, religion, political opinions, or biometric data. Please do not include it in a message to us.

Nigerian law requires us to have a lawful basis for each use of your personal information. These are our uses and the basis for each one.

To reply to your enquiry

We use the details you give us to answer your message and to continue the conversation. Our basis is your consent, which you give by sending us a message.

To decide how to respond

We read your message to send it to the right person on our team. Our basis is our legitimate interest in answering enquiries properly.

To keep the website working and secure

We use technical information to make sure the website loads correctly, to find and fix faults, and to detect and prevent attacks and misuse. Our basis is our legitimate interest in operating a secure website.

To understand how the website is used

We use analytics information to see which pages people read and how they found us, so we can improve the website. Our basis is your consent to analytics cookies.

To meet our legal duties

We may need to keep or disclose information to comply with a law, a court order, or a lawful request from a regulator, including the Securities and Exchange Commission of Nigeria. Our basis is our legal obligation.

We do not use your information to send marketing. If that changes, we will ask for your consent first and you will be able to withdraw it at any time.

We share personal information only where it is needed for the purposes above, and only with the following people.

Our team

The members of our team who need to see your message to reply to it.

Service providers

The companies that provide our website hosting, our contact form, our email, and our analytics. They process information on our instructions and under contracts that require them to protect it. They are [hosting provider], [form provider], [email provider], and [analytics provider].

Our group

Eko Securities Exchange Limited is part of the Juice Global group. We may share information with another company in the group where it is needed to answer your enquiry.

Professional advisers

Our lawyers, auditors, and other advisers, where they need the information to advise us.

Regulators and authorities

The Securities and Exchange Commission of Nigeria, the Nigeria Data Protection Commission, law enforcement, and courts, where the law requires it.

We do not sell personal information, and we do not share it with advertisers.

Some of our service providers store information on servers outside Nigeria. Where we transfer personal information outside Nigeria, we do so only to countries or recipients that the Nigeria Data Protection Act 2023 recognizes as providing adequate protection, or under contracts that require the recipient to protect the information to a comparable standard.

Contact form messages and email correspondence

We keep these for as long as we need them to deal with your enquiry and for [period] after our last contact with you, in case you write to us again or a question arises about what was said.

Technical and analytics information

We keep server records for [period] and analytics information for [period].

Information we are required to keep by law

We keep this for as long as the law requires.

When we no longer need information, we delete it or make it anonymous.

We use technical and organizational measures to protect personal information from loss, misuse, and unauthorized access. The website is served over an encrypted connection. Access to messages is limited to the members of our team who need it, and our service providers are required by contract to protect the information they process for us.

No method of sending or storing information is completely secure. If we discover a breach that is likely to put your rights at risk, we will tell you and the Nigeria Data Protection Commission as the law requires.

Under the Nigeria Data Protection Act 2023, you have the right to:

Be informed

Know how we use your information, which this policy sets out.

Access

Ask for a copy of the personal information we have about you.

Correction

Ask us to correct information that is inaccurate or out of date.

Erasure

Ask us to delete your information where we no longer need it or have a lawful basis to keep it.

Restriction

Ask us to limit how we use your information in certain circumstances.

Objection

Object to a use of your information that is based on our legitimate interests.